Privacy Policy

At Zaccysfitness, your privacy is very important to us. We follow the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other relevant health information privacy legislation.

1. What we collect
We collect personal information such as:

• Name, date of birth, address, phone, email

• Medical and health history relevant to exercise participation

• Emergency contacts

• Payment and transaction details

• Program participation history

• Website and communication interactions

2. How we collect information
Information is collected through:

• Intake and consent forms

• Booking systems

• Email, telephone, or in-person conversations

• Physical or digital assessments

• Our website via cookies (for analytics and functionality)

3. Why we collect it
We collect personal information to:

• Deliver exercise physiology and allied health services

• Monitor health and safety

• Manage bookings and payments

• Meet our legal obligations

• Provide you with relevant health updates or promotions (you can opt out at any time)

4. How we store and protect it
We store your data securely with password-protected systems and limit access to authorised staff only. We take reasonable measures to protect data against misuse, interference, or loss.

5. Disclosure of personal information

• We may share health data with other treating health professionals with your consent.

• We will not sell or rent your information to third parties.

• We may disclose data where required by law, for example, a court order or public health requirement.

6. Telehealth and digital data
Where you participate in telehealth or online programs, your data may be transmitted electronically. We use secure platforms wherever possible and expect you to do the same.

7. Access and correction
You have a right to request access to or correction of your personal data at any time by contacting us.

8. Website cookies
Our website may collect cookies to monitor traffic and improve services. You can adjust your browser settings to refuse cookies if you wish.

9. Changes to this policy
We may update this policy periodically. The latest version will always appear on our website.